Cancellation & Weather Policy


At Little Philly Sea Adventures, we understand that plans can change. At the same time, every reservation requires us to reserve equipment, prepare boats or jet skis, schedule staff, coordinate transportation, and hold that time specifically for you.


To keep our policies fair and consistent for every guest, the following cancellation and rescheduling terms apply to all boat rentals, jet ski rentals, and guided jet ski experiences.

Standard Cancellation Policy

  • 48 hours or more before your scheduled rental
    You are eligible for a 100% refund of the rental amount paid.
  • 24 to 47 hours before your scheduled rental
    You are eligible for a 50% refund of the rental amount paid.
  • Less than 24 hours before your scheduled rental
    The reservation is non-refundable.


Once a reservation falls within the 24-hour cancellation window, Little Philly Sea Adventures has committed equipment, staffing, and availability to that reservation.

Same-Day Reservations

All same-day reservations are considered final once confirmed.


Because a same-day reservation is made within our 24-hour cancellation period, it is non-refundable, even if the reservation was made only a few hours before the scheduled start time.


For example, if a jet ski is reserved at 10:00 AM for a 2:00 PM rental and the guest cancels at 1:00 PM, the reservation is not eligible for a refund.


At the sole discretion of Little Philly Sea Adventures, we may choose to offer a one-time future rental credit in certain circumstances. Future credits are not guaranteed and should not be considered an automatic alternative to our cancellation policy.

Rescheduling Your Reservation

We understand that sometimes you may need to change your plans instead of canceling.


Whenever possible, we encourage guests to reschedule rather than cancel.


Requests to reschedule are subject to availability and may be affected by how close the request is made to the scheduled rental time.


A rescheduled reservation must be used within the timeframe provided by Little Philly Sea Adventures.


Rescheduling does not guarantee eligibility for a refund.


Repeated rescheduling or last-minute changes may be declined at the discretion of Little Philly Sea Adventures.

Weather-Related Cancellations

Florida weather can change quickly, especially during the summer months.


Rain in the forecast does not automatically mean your rental will be canceled.


Little Philly Sea Adventures evaluates weather and water conditions based on whether they are safe for boating or jet skiing, not simply whether rain is expected.


If Little Philly Sea Adventures determines that conditions are unsafe and your rental cannot safely proceed, you will have the option to:

  • Receive a 100% refund, or
  • Reschedule your reservation for another available date.


If weather conditions are considered safe for operation, our standard cancellation policy remains in effect.

No-Shows

Guests who fail to arrive for their scheduled reservation without contacting Little Philly Sea Adventures are considered a no-show.


No-shows are not eligible for a refund, rental credit, or rescheduling.

Late Arrivals

Please arrive at the time provided in your reservation instructions.


Arriving late may reduce the amount of time available for your rental.


Rental time is based on the scheduled reservation period, not the time the guest arrives.


Late arrivals are not automatically entitled to additional rental time, a partial refund, or a credit.


If our schedule allows, we may attempt to accommodate you, but extensions cannot be guaranteed.

Early Returns

If you choose to return your boat or jet ski before the end of your scheduled rental period, unused rental time is not refundable.

This includes early returns because of:

  • Changes in personal plans
  • Motion sickness
  • Children wanting to return early
  • Guests becoming tired
  • Personal preference
  • Changes in itinerary
  • Other non-safety-related reasons

Mechanical or Operational Cancellations

On rare occasions, Little Philly Sea Adventures may need to cancel or modify a reservation because of a mechanical issue, equipment issue, or other operational situation beyond the guest's control.


If we are unable to provide your scheduled rental, we will work with you to provide one of the following:


A comparable replacement rental, when available



A rescheduled reservation


or


A 100% refund for the affected rental

  • We will always make reasonable efforts to minimize any disruption to your experience.

Customer-Requested Last-Minute Cancellations

Cancellations made because of a personal change of plans remain subject to our standard cancellation policy.



Examples may include:

  • Travel delays
  • Transportation problems
  • Changes in vacation plans
  • Members of the group deciding not to participate
  • Oversleeping
  • Making other plans
  • Personal scheduling conflicts


While we understand that unexpected situations happen, cancellations made less than 24 hours before the reservation are non-refundable unless Little Philly Sea Adventures determines otherwise.

Refund Processing

Approved refunds are returned to the original payment method whenever possible.


Little Philly Sea Adventures processes approved refunds twice each month: on the 15th and on the last day of the month.


If your refund is approved after one of these processing dates, it will be processed on the next scheduled refund date.


Once Little Philly Sea Adventures processes the refund, the amount of time it takes to appear in your account may vary depending on your bank, credit card company, booking platform, or payment provider.


Little Philly Sea Adventures does not control the processing time of your financial institution after the refund has been submitted.

Booking Through a Third-Party Platform

Reservations made through third-party booking platforms may also be subject to the cancellation, refund, processing, and service-fee policies of that platform.


Any fees charged directly by a third-party booking provider may be non-refundable, even when the Little Philly Sea Adventures portion of a reservation qualifies for a refund.

Our Commitment to Safety

Your safety is always more important than completing a rental.


We want every guest to have a fun, memorable experience on the water, but we will never knowingly send guests out when we believe conditions are unsafe.


At the same time, Florida weather forecasts frequently change, and scattered rain or cloudy conditions do not necessarily make boating or jet skiing unsafe.


We ask guests to remain flexible and allow our team to evaluate conditions as your scheduled rental time approaches.

Questions About Your Reservation?

If you have questions about canceling, rescheduling, weather conditions, or an upcoming reservation, please contact Little Philly Sea Adventures as soon as possible.


The earlier you contact us, the more options we may have available to help with your reservation.


By completing a reservation with Little Philly Sea Adventures, you acknowledge and agree to this Cancellation & Weather Policy.